Effective June 13, 2026

Shipping Policy

EU dispatch

Orders are dispatched from an EU warehouse after availability, destination and order details are confirmed and payment has been received. The cart estimate includes tracked EU shipping where the selected destination is supported.

Destination review

Shipping destination and product eligibility are reviewed before fulfilment. PeptidesLab may decline destinations or products where legal restrictions, carrier limitations, incomplete details or import concerns apply.

Tracking and delivery estimates

Tracked shipping is used where available. Delivery estimates are not guarantees and may be affected by carriers, weather, customs, public holidays or incomplete address information.

Address accuracy and failed delivery

Customers must provide a complete and accurate delivery address before payment and dispatch. Additional shipping charges may apply when a parcel is returned or requires reshipment because of an incorrect address, failed collection, refusal or recipient unavailability.

Damage or loss

Report visible damage, missing contents or tracking marked delivered but not received promptly to contact@peptideslab.vip. Include the order reference, packaging photographs and carrier information where available.

Contact

Questions about this policy can be sent to contact@peptideslab.vip.